Exhibitor FAQ

Exhibitor FAQ


If you don’t find the answers you need, please call us at 800-242-7820 or email registration@tscra.org.

To pay a balance due, or to update your registration, please login to the Attendee Service Center by clicking here.

Can I choose my own booth or will TSCRA choose it for me?

You can choose your own booth when you purchase your space online. TSCRA can help you if needed, please call 817-332-7064 or email registration@tscra.org.

Will I be able to get the same booth every year?

We make changes to the floorplan every year so it can be hard to get the exact same space. Booths are sold on a first-come, first-served basis.

I want my booth to be located next to or near my colleague. How do I make that happen?

There is no guarantee you will be next to or near your colleague, but there are steps you can take to improve your chances. On the Expo floorplan, you can see who has purchased a booth and where they will be located. We recommend you coordinate with your colleagues to provide the greatest chance to be near each other.

If I have a problem buying a booth online, who do I call?

Please call TSCRA at 817-332-7064 or email registration@tscra.org. We will be happy to assist you.

When will I get my badge?

Badges can be picked up on-site at registration kiosks beginning on March 22, 2018, at 8:00 AM at one of the kiosk locations. Kiosks will be located at the registration area in the exhibit hall.

Are badges required to access the Expo floor?

Yes, badges are required to access the Expo floor. Exhibitor badges are required to access the floor during move-in hours.

Can I track who visits my booth?

Exhibitors have the opportunity to track visitors to their booth through lead retrieval. More information about purchasing lead retrieval for the event will be available in January 2018.

Are exhibitors allowed to attend convention programs?

Absolutely! We encourage exhibitors to attend any programs they may have an interest in.

May I unload my own personally operated vehicle?

Yes, exhibitors may unload, move, and set up their own materials or booths at no charge. Use of motorized material handling equipment such as forklifts is prohibited. Hand trucks and dollies are permitted.

Does TSCRA provide labor to help unload, move, or setup materials or booths?

No, we do not.

What if I have large or oversized items to load-in?

We encourage exhibitors with large items to arrive early on Thursday, March 22, 2018, to simplify the move-in process. If a forklift is used, drayage charges may apply. Please contact The Expo Group for pricing details.

Does TSCRA provide security?

Yes, we provide perimeter security 24 hours a day from Thursday, March 22, 2018, at 7:00 AM until Sunday, March 25, 2018, at 12:00 noon. We strongly recommend that all exhibitors take care to protect their valuables as TSCRA is not responsible for lost or stolen items.

Who can enter the Expo floor?

All registered meeting attendees with a valid convention badge.

What do I get with my booth?

Your booth purchase includes one 8-foot tall back panel; two 3-foot tall side panels, one 110-volt electrical outlet; and a sign with the company name. Tables, chairs, meals, and drinks are not included in the booth purchase. You may supply your own booth furnishings, or rent furnishings from The Expo Group, the official show decorator.

How do I get a name badge for booth staff?

Anyone who has anything to do with your booth (setup, tear down, staff, etc.) must have a badge. Go to Manage My Booth to create badges for your staff, extra help, family and guests. You may create badges for single-day use, just Friday or just Saturday, or you may create badges for the full convention schedule.

If you are the sales contact for your booth, you are NOT automatically registered to attend the convention.

What is the Exhibit Booth Payment Policy?

Full payment must be made by January 31, 2018.

What is the Exhibit Booth Cancellation Policy?

Cancellations must be made in writing to TSCRA. Refunds shall be given only if TSCRA is notified in writing by January 1, 2018. A $50 per booth administrative fee will be deducted from refunds. 2017 payment can not be applied to 2018. Any booth purchase cancellations made on or after January 1, 2018, will not be refunded.

How do I order electricity, tables, chairs, catering and other items for my booth?

Please use the Exhibitor Kit which will be made available in January 2018.

Where is the exhibit hall located?

The Cattle Raisers Expo is in the Fort Worth Convention Center, 1201 Houston Street, Fort Worth, Texas 76102.

When is set-up and tear-down?

The full Expo schedule is here.

Why haven't I received any correspondence from show management?

There could be many reasons you haven’t received any information from us and for you to have a positive conference experience, we need to fix it!

  1. Are you the booth coordinator who registered for your company’s space? Sometimes due to company turnover, we find that we are sending e-mails to an email address that is no longer active. You must contact registration@tscra.org to change the booth contact for your company.
  2. Are our e-mails going to your junk or SPAM folder? You may have to identify the “tscra,” and “theexpogroup” domains as safe to receive our e-mails. Please ask your IT department how to do this.

If you are worried that you are missing something, please make sure you check the Cattle Raisers Convention website at www.cattleraisersconvention.com. Most of the time, the information that we send in e-mails can also be found there.

How can I obtain the attendee list?

The attendee list is not available for purchase. As an alternative, exhibitors may purchase lead retrieval services. This may be ordered online prior to the show.

What are the rules and regulations that I should be aware of regarding this conference?

Please click here to view the Expo rules and regulations.

How many attendees do you expect?

We are expecting more than 4,500 attendees at the event.

What if I cannot setup during the assigned move-in times?

Please contact show management at registration@tscra.org or 817-332-7064. We’ll do our best to help you.