Exhibitor FAQ

Exhibitor FAQ


If you don’t find the answers you need, please call us at 800-242-7820 or email [email protected].

To pay a balance due, or to update your registration, please login to the Attendee Service Center by clicking here.

Can I choose my own booth or will TSCRA choose it for me?

You can choose your own booth when you purchase your space online. TSCRA can help you if needed, please call 817-916-1745 or email [email protected].

Will I be able to get the same booth every year?

We make changes to the floorplan every year so it can be hard to get the exact same space. Booths are sold on a first-come, first-served basis.

I want my booth to be located next to or near my colleague. How do I make that happen?

There is no guarantee you will be next to or near your colleague, but there are steps you can take to improve your chances. On the Expo floorplan, you can see who has purchased a booth and where they will be located. We recommend you coordinate with your colleagues to provide the greatest chance to be near each other.

If I have a problem buying a booth online, who do I call?

Please call TSCRA at 817-916-1745 or email [email protected]. We will be happy to assist you.

When will I get my badge?

Badges can be picked up on-site at registration kiosks. Kiosks will be located at the registration area.

Are badges required to access the Expo floor?

Yes, badges are required to access the Expo floor. Exhibitor badges are required to access the floor during move-in hours.

Can I track who visits my booth?

Exhibitors have the opportunity to track visitors to their booth through lead retrieval. More information about purchasing lead retrieval for the event will be available during housing and event registration.

Are exhibitors allowed to attend convention programs?

Absolutely! We encourage exhibitors to attend any programs they may have an interest in. Certain events will require the purchase of a separate ticket.

May I unload my own personally operated vehicle?

Yes, exhibitors may unload, move, and set up their own materials or booths at no charge. Use of motorized material handling equipment such as forklifts is prohibited. Hand trucks and dollies are permitted.

Does TSCRA provide labor to help unload, move, or setup materials or booths?

No, we do not.

What if I have large or oversized items to load-in?

We encourage exhibitors with large items to arrive early at move-in to simplify the move-in process. If a forklift is used, drayage charges may apply. Please contact The Expo Group for pricing details or click here to view or download an information packet.

Does TSCRA provide security?

Yes, we provide perimeter security 24 hours a day during show times. We strongly recommend that all exhibitors take care to protect their valuables. TSCRA is not responsible for lost or stolen items.

Who can enter the Expo floor?

All registered meeting attendees with a valid convention badge.

What do I get with my booth?

Your booth purchase includes one 8-foot tall back panel, two 3-foot tall side panels, a sign with the company name, and a trash bin in your booth space. Tables, chairs, carpet, electricity, and meals are not included in the booth purchase. These items may be supplied by the exhibitor or rented from The Expo Group, the official show decorator. 

How do I get a name badge for booth staff?

Anyone who has anything to do with your booth (setup, tear down, staff, etc.) must have a badge. Badges may be obtained through the registration portal.

If you are the sales contact for your booth, you are NOT automatically registered to attend the convention.

What is the Exhibit Booth Payment Policy?

Full payment must be made by June 1, 2021.

What is the Exhibit Booth Cancellation Policy?

Cancellations must be made in writing to TSCRA. Refunds shall be given only if TSCRA is notified in writing by June 1, 2021. A $50 per booth administrative fee will be deducted from refunds. 2021 booth payments can not be applied to future events. Any booth purchase cancellations made on or after June 1, 2021 will not be refunded.

How do I order carpet, electricity, tables, chairs, and other items for my booth?

Please click here to download an information packet (23-page PDF) about material handling, shipping, equipment move-in and storage.

Click here for information on ordering furniture and booth services or visit The Expo Group at theexpogroup.com.

Where is the exhibit hall located?

The Cattle Raisers Expo is in the Fort Worth Convention Center, 1201 Houston Street, Fort Worth, Texas 76102.

When is set-up and tear-down?

The full Expo schedule is here.

Why haven't I received any correspondence from show management?

Are you the booth coordinator who registered for your company’s space? Sometimes due to company turnover, we find that we are sending e-mails to an email address that is no longer active. Please contact [email protected] to change the booth contact for your company.

Are our e-mails going to your junk or SPAM folder? You may have to identify the “tscra,” and “theexpogroup” domains as safe to receive our e-mails. Please ask your IT department how to do this.

If you are worried that you are missing something, please make sure you check the Cattle Raisers Convention website at www.cattleraisersconvention.com. Most of the time, the information that we send in e-mails can also be found there.

How can I obtain the attendee list?

The attendee list is not available for purchase. As an alternative, exhibitors may purchase lead retrieval services. This may be ordered during housing and event registration.

What are the rules and regulations that I should be aware of regarding this conference?

Please click here to view the Expo rules and regulations.

How many attendees do you expect?

We are expecting more than 4,500 attendees at the event.

What if I cannot setup during the assigned move-in times?

Please contact show management at [email protected] or 817-332-7064. We’ll do our best to help you.