Frequently Asked Housing Questions and Answers
When will I be charged for my hotel reservation?
An amount equaling one-night room and tax will be charged by the hotel on March 3, 2020. You may still receive a refund on this charge if you cancel fully on or before March 19, 2020. Any cancellations after this date will forfeit the one-night room and tax fee. These fees are collected directly by the hotel, therefore, cannot be refunded by TSCRA.
When will I receive a hotel confirmation?
You will receive a confirmation email with your registration and housing information. Please look this over carefully. If you registered multiple people and booked multiple rooms, you will have to view each separate confirmation to see those details. Hotel confirmation numbers will be available in your attendee account prior to the event and you will be notified via email when that number is available.
Can I cancel my room?
Your cancellation frees up a room for another attendee, so please cancel your reservation early if you will not be using it! There is no penalty to cancel your room prior to March 3, 2020. On March 3, 2020, an amount equaling one-night room and tax will be charged by the hotel. You may still receive a refund on this charge if you cancel fully on or before March 19, 2020. Any cancellations after this date will forfeit the one-night room and tax fee. These fees are collected directly by the hotel therefore cannot be refunded by TSCRA.
ATTENTION: Swoogo is the official housing provider for the 2020 Cattle Raisers Convention and Expo. You are required to reserve your room at the time of registration. Solicitation of hotel reservations from any other company is not authorized by TSCRA and may have inaccurate room inventory, unreasonable cancellation or change penalties, or be completely non-refundable. Please be aware of and report any unauthorized solicitation to TSCRA at [email protected] 800-242-7820.